Privacy Notice
Last updated: June 29, 2026
This Privacy Notice explains how ShiftGrok collects, uses, and protects information across ShiftGrok Pay and the ShiftGrok product sites that use shared billing, authentication, and subscription services.
Information We Collect
We collect account information such as name, email address, authentication identifiers, subscription tier, and product usage events. Product sites may also store business content you choose to enter, such as schedules, records, notes, estimates, or team information.
Billing Information
Payments are processed by Paddle as merchant of record. We do not store full card numbers. We receive billing status, subscription IDs, transaction IDs, plan information, and limited customer metadata needed to grant access and support your subscription.
How We Use Information
We use information to provide the service, authenticate users, process subscriptions, enforce plan limits, secure the platform, troubleshoot issues, respond to support requests, and improve product reliability.
Sharing
We share information with service providers only as needed to operate the platform, including hosting, authentication, analytics, email delivery, and payment processing. We do not sell personal information.
Retention
We retain account, billing, and product data while your account is active and as needed for legal, tax, security, and operational purposes. You may request deletion of account data by contacting support.
Security
We use reasonable technical and organizational safeguards to protect information. No internet service can be guaranteed completely secure, so you should use strong credentials and protect your account access.
Your Choices
You can update account information, cancel subscriptions, and request access, correction, or deletion of personal information by contacting us.
Contact
Privacy questions can be sent to support@shiftgrok.com.